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Customer support

You can reach an employee, who can answer general questions, during regular business hours Mon - Thurs 9:30 am to 11 pm Fri - Sat 9:30 am to 12 am and on Sunday from 10 am to 11 pm.  For specific questions about your order, you can reach a manager or web/ stock specialist from 9:30 am - 5:30 pm Hawaii Standard Time Monday through Friday.  If it's an emergency, contact one of the staff members and they will be able to reach the general manager.  Otherwise, email us or use the contact form below and someone will get back to as soon as possible.